ORDER INFORMATION
Shipping & Returns.
Information about shipping, delivery and returns for LAPCOVE orders.
1. Shipping Destinations
LAPCOVE is preparing for an Australia-first launch. Final delivery destinations and any geographic restrictions are yet to be confirmed.
2. Shipping Costs
Final shipping rates, applicable delivery options and any free-shipping thresholds are to be confirmed.
3. Processing & Delivery Times
Order processing times, dispatch arrangements and estimated delivery windows are being finalised.
4. Delivery Addresses
Customers may provide a delivery address that differs from their billing address during checkout.
If you need assistance with an address, contact info@lapcove.com.
5. Damaged or Faulty Products
If a product arrives damaged or develops a fault, please contact LAPCOVE with your order details. Photographs may assist with assessment where available.
Nothing in this policy limits rights that cannot be excluded under the Australian Consumer Law.
6. Change-of-Mind Returns
LAPCOVE's voluntary change-of-mind returns policy has not yet been finalised.
7. Return Instructions
The final return process and return locations will be confirmed before commercial launch. Please contact our support team for assistance.
8. Contact
For shipping and returns enquiries, email info@lapcove.com.