PRODUCT SUPPORT
Warranty.
Information about product support, consumer guarantees and warranty enquiries.
1. Australian Consumer Guarantees
Products supplied to consumers in Australia come with consumer guarantees under the Australian Consumer Law.
These statutory rights are separate from any additional voluntary warranty offered by LAPCOVE. Nothing on this page excludes or restricts non-excludable consumer rights.
2. Additional LAPCOVE Warranty
Details of any additional voluntary product warranty have not yet been finalised.
The final policy will identify the relevant products, covered components, warranty period, claim process and available remedies.
3. Product Components
Component-specific warranty arrangements, including those for pumps and other replaceable parts, will be confirmed after final product engineering and supplier review.
4. How to Request Support
Contact info@lapcove.com with a description of the issue and your order details where available.
5. Assessment & Resolution
The final claims assessment and service arrangements are being developed. Applicable remedies under Australian Consumer Law remain unaffected.
6. Contact
For product and warranty enquiries, please email info@lapcove.com.